ISO/IEC 20000 Certification

ISO/IEC 20000 - IT Service Management Systems Certification

ISO / IEC 20000 is a standard for service management systems (SMS) that specifies the requirements for the service provider to plan, configure, implement, operate, monitor, verify, maintain and improve the SMS. Above all, the ISO / IEC 20000 certification confirms that a company can continually improve the provision of its IT services.

By obtaining ISO / IEC 20000 certification, you can provide your company with reliable, effective, consistent and continuously improved IT services.

What is ISO / IEC 20000 Certification?

ISO / IEC 20000 is recognized as the first international standard for service management, which defines the requirements for the service provider to plan, configure, implement, operate, monitor, verify, maintain and improve an SMS.

Why is ISO / IEC 20000 IT service management important to you?

Develop your skills and help your organization successfully complete the ISO / IEC 20000 process and the implementation of an effective service management system. The implementation of an effective ISO / IEC 20000 demonstrates its ability to design, implement and improve services. The ISO / IEC 20000 certificate shows that you are determined to achieve a high degree of professionalism and reliability.

Benefits of ISO / IEC 20000 certification for your business:

  • Certification recognized worldwide
  • Reduce the number of incidents and improve incident management.
  • Greater customer satisfaction through high-quality services.
  • A better understanding of responsibilities and business objectives.
  • Ability to manage and protect the organization, assets, stakeholders and management.
  • Improve the reliability of the organization.
  • Improve response times with minimal interruption of IT service
  • Achieve financial savings through efficient cost management
  • Continuous improvement assured
  • Awareness of regulatory and regulatory compliance

Advantages of the ISO / IEC 20000 certification for its customers:

  • Improved quality and service.
  • IT service on time
  • Less IT related incidents and security holes
  • More credibility and trust.

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